Skip to content
How we rankRental car rankings

Is TickPick legit?

New York resale marketplace with no buyer fees: the price you see is what you pay. Main complaint is mobile transfers arriving close to the event.

Best overallMost honest pricingMost reliable ticket delivery
Ticket siteSince 2011tickpick.comChecked October 16, 2026 by Nurullah GökdoğanHow we check
1 · Is it a real company that delivers?
Yes, it’s legit

TickPick is a real, New York-based ticket resale marketplace founded in 2011. Every order is covered by its BuyerTrust Guarantee, and reviews are mostly positive. Most complaints are about tickets transferred late.

2 · Will you pay what you were quoted?
Yes

No buyer service fee. TickPick makes its money from a 10% seller commission, so the listed price is the checkout price. Reviewers often mention 'no hidden fees'.

How fair is TickPick?

Five checks, 1–5 each. 3 is average for event tickets.

Price honestyIs the all-in price shown up front?No buyer service fee. TickPick makes its money from a 10% seller commission, so the listed price is the checkout price. Reviewers often mention 'no hidden fees'.Sources:productmint.comtrustpilot.com
5/5
Claims and refundsDo refunds come through when events change?BuyerTrust covers fake or invalid tickets, late delivery and seller no-shows. The fix is comparable replacement tickets first, then a refund. Refunds for cancelled events are a refund or credit 'at TickPick's discretion'. Rescheduled events are generally not refunded.Sources:ticketx.com
3/5
Pick-up and deliveryDo tickets arrive on time and scan at the gate?Most tickets arrive and work, but a recurring complaint is that mobile transfers come in minutes before the event or not at all (2026 reviews).Sources:trustpilot.comca.trustpilot.com
3/5
Fine printDelivery, transfer and refund termsThe terms are simple: no buyer fees, and one guarantee on every order. Seller penalties for failed listings can be large ($546 in one 2026 review).Sources:ticketx.comca.trustpilot.com
4/5
SupportDo disputes end well?Reviewers praise individual agents, but negative reviews describe support that is hard to reach at busy times, inconsistent answers, and company replies that dispute the customer's account.Sources:ca.trustpilot.comticketx.com
3/5

Fees to expect

Buyer service feeThe price shown is the total at checkout.Source:productmint.com
$0 (none)
Seller commissionCharged to sellers, not buyers. Check the current rate.Source:productmint.com
10% of the sale price (2022 figure)
Seller penalty for failed ordersFrom a single review, not a published fee schedule.Source:ca.trustpilot.com
Varies; one seller reported $546.52 (2026)

How a booking works

Who you pay
You pay TickPick, a resale marketplace; individual sellers supply the tickets.
Guarantee
BuyerTrust Guarantee: covers fake or invalid tickets, late delivery, seller no-shows and cancelled events without a new date. The fix is comparable replacement tickets, otherwise a refund.
All-in pricing
Yes. TickPick has no buyer fees, so the listed price is the final price.
Refunds
Cancelled events with no new date get a refund or account credit at TickPick's discretion. Rescheduled events are generally not refunded, and buyer's remorse is not covered.

Common problems, and how to avoid them

1
Mobile transfer arrives very close to the eventSometimesAvoid it: Check the delivery method and expected transfer time before you buy. Contact support with your order number as soon as tickets are late.Source:trustpilot.com
2
Phishing and fake support accountsSometimesAvoid it: Buy only through tickpick.com or the official app, and never contact 'support' through a social media DM.Source:ticketx.com
3
Refund disputes on cancelled or rescheduled eventsSometimesAvoid it: Pay by credit card for chargeback protection. Rescheduled events usually keep valid tickets rather than getting a refund.Source:ticketx.com

What customers say

“The tickets arrived on time, were very easy to access, and had no additional fees (the best part).”
Leeah Maldonado · Trustpilot · 2026
“I received the tickets 7 minutes prior to kickoff”
Steve Orlov · Trustpilot · 2026
“The agent I spoke with was very patient with me and very helpful in resolving my issue.”
Trustpilot reviewer · Trustpilot · 2026

Short excerpts from public reviews, chosen because they describe the patterns above. They are examples, not a sample.

Alternatives worth comparing

SeatGeek

New York ticket marketplace and primary ticketer for many teams; strong app ratings, but support is hard to reach when something goes wrong.

#2 of 6 · 57/100Best refund recordStubHub

The biggest resale marketplace; tickets nearly always come through, but its fee display and refund record have drawn regulators.

#4 of 6 · 42/100
Ticketmaster

Not reviewed on The Fee Gap yet.

Questions people ask about TickPick

Is TickPick legit?

Yes. TickPick is a New York-based resale marketplace founded in 2011. It holds a 4.6 Trustpilot score from more than 5,700 reviews, and every order is covered by its BuyerTrust Guarantee.

Does TickPick charge fees?

Not to buyers. TickPick charges sellers a commission (reported as 10%), so the price you see is the price you pay.

What if my TickPick tickets don't arrive?

BuyerTrust covers late delivery and seller no-shows. TickPick first tries to find comparable replacement tickets, then refunds you. Contact support as soon as the tickets are late.

Can I get a refund if the event is rescheduled?

Usually not. Rescheduled events generally keep your tickets valid. For cancelled events with no new date, you get a refund or credit at TickPick's discretion.

Sources

Last checked October 16, 2026. Fees and policies change, so confirm on tickpick.com before you book. Something wrong or out of date? Tell us and we’ll fix it in the open. We are not affiliated with TickPick and earn nothing from it.