Best rental car companies at JFK
10 companies at John F. Kennedy International Airport (New York, Queens, New York), ranked on what renters actually pay and how they’re treated. Our pick is National Car Rental. Be careful with Dollar Rent A Car and Payless Car Rental.
- 1National Car RentalBest overallFewest surprise chargesFastest pickupEmerald Aisle well stocked · Fast gate checkout and return68 /100
- 2Enterprise Rent-A-CarFast check-in and friendly staff · Debit cards refused for non-flying (local) renters60 /100
- 3SixtShort lines compared with neighbours · Frequent upgrades to premium models59 /100
- 4Alamo Rent A CarHighest-rated branchSkip the Counter works well · Quick returns56 /100
- 5AvisLong waits when the counter is short-staffed · Free upgrades reported54 /100
- 6Thrifty Car RentalFewest damage disputesVery few Google reviews; most Thrifty renters probably review the Hertz/Dollar listings · Toll device pushed at a high price52 /100
- 7Budget Rent a CarSimplest rulesHour-plus waits even with a reservation · Fuel charged despite a full tank at return41 /100
- 8HertzLowest under-25 feeLong counter lines with one agent at peak times · Upsells at the counter39 /100
- 9Dollar Rent A CarLowest-rated branchHard-to-find counter and return (via Hertz) · Fuel Purchase Option explained as pay-per-use but billed as fixed32 /100
- 10Payless Car RentalMost surprise-charge complaintsPayless desk closed; sent to the Avis line · Multi-hour waits27 /100
Rank = company Fair-deal score (70%) blended with this branch’s Google rating (30%, less when a branch has under 100 reviews). Awards go to the company that leads on one check; hover an award to see the number behind it. Google ratings are from Google Maps contributors, checked October 16, 2026.
What renters at JFK say
“The Emerald Aisle was packed with great options to choose from and checkout at the gate and rental return were fast”
“we were able to have a 5-minute check-in at the Enterprise office at JFK International Airport”
“In and out of the airport within 10 minutes of landing.”
“The Skip the Counter feature saves so much time.”
“Waiting for an hour only 2.5 attendants maybe just doesn't make sense.”
“they offered us a toll box at an outrageously inflated price.”
JFK rental car questions
What is the best rental car company at JFK?
On our ranking, National Car Rental (68/100). It combines the company’s record on surprise charges, damage claims and disputes with how the JFK branch is rated on Google (4.4 stars from 1,564 reviews).
Which rental car companies are at JFK?
National Car Rental, Enterprise Rent-A-Car, Sixt, Alamo Rent A Car, Avis, Thrifty Car Rental, Budget Rent a Car, Hertz, Dollar Rent A Car, Payless Car Rental operate at the airport.
Which rental company at JFK is best for what?
National Car Rental: best overall (Highest score at JFK: 68/100); fewest surprise charges (Best price honesty score at JFK: 3/5); fastest pickup (Best pick-up and delivery score at JFK: 4/5. Emerald Club members pick any car in the Emerald Aisle and check out at the exit gate.). Alamo Rent A Car: highest-rated branch (★4.4 from 1,259 Google reviews of the JFK branch). Thrifty Car Rental: fewest damage disputes (Best claims and refunds score at JFK: 3/5). Budget Rent a Car: simplest rules (Best fine print score at JFK: 4/5). Hertz: lowest under-25 fee ($19 a day, the lowest published under-25 fee at JFK).
Can you skip the rental counter at JFK?
Yes, with some brands: National Car Rental (Emerald Club members pick any car in the Emerald Aisle and check out at the exit gate.); Sixt (Online check-in lets some renters pick up without speaking to an agent.); Alamo Rent A Car (Alamo Skip the Counter: check in on the app and go straight to the car area.); Avis (Avis Preferred members can skip the counter (brand programme; not verified for this location).); Budget Rent a Car (Budget Fastbreak; one reviewer says a new membership takes 24 hours to activate, so join before you travel.); Hertz (Hertz Gold Plus Rewards members can skip the counter (brand programme; not verified for this location).). Join the free programme before you fly.
Which JFK rental companies get the most complaints?
Dollar Rent A Car (lowest-rated branch, 2.1 stars on Google) and Payless Car Rental (most surprise-charge complaints, 3.1 stars on Google). They are real companies and can be cheaper; go in prepared.







